Setup
Setup
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Webhooks
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Store
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WhatsApp
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Open Setup
Message rules
Activity
Checking plan…
Change plan
View plans
Show recent activity
Checking plan…
Shopify hosts billing for this app. Upgrade, downgrade, or cancel on the Shopify plan page — not on nautilusflow.io.
Change plan
Free
App Store install and existing Nautilus subscribers.
- No extra Shopify charge
- Order WhatsApp after the number is connected
- Keep a paid Nautilus plan if you already have one
Growth
Shopify order alerts and abandoned checkout.
- Ecommerce connector included
- Order confirmation, shipping, and cancel messages
- Abandoned checkout reminders
Pro
Higher volume for growing stores.
- Everything in Growth
- Higher sending limits
- Priority support
Business
Largest catalogs and teams.
- Everything in Pro
- Highest sending limits
- Best for multiple staff
These are the Meta templates Nautilus Flow sends when Shopify events fire. Change a mapping in Nautilus Flow → Settings → Integrations & API.
Change mapping in Nautilus Flow
Event type
Template in use
Status
Order Confirmationnautilusflow_order_confirmation_enCatalog defaultOrder Payment Failednautilusflow_order_payment_failed_enCatalog defaultOrder On Holdnautilusflow_order_on_hold_enCatalog defaultOrder Processingnautilusflow_order_processing_enCatalog defaultOrder Shippednautilusflow_order_shipped_enCatalog defaultAbandoned Cartnautilusflow_abandoned_cart_enCatalog defaultOrder Cancellednautilusflow_order_cancelled_enCatalog defaultOrder Refundednautilusflow_order_refunded_enCatalog default
Send a sample WhatsApp without placing a real order.
Order confirmation
Order processing
Order shipped
Order cancelled
Order refunded
Payment failed
Abandoned cart
Send test message